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Version: 6.0

Learning Programs​

The Learning Programs section in the Rawam platform is essential for creating educational content aimed at raising awareness and knowledge, particularly in fields such as cybersecurity. This section enables administrators to create comprehensive training programs, which include courses, educational topics, and assessments, ensuring a well-organized and trackable learning experience.

Learning Program Components (as shown in the image)

The image illustrates the hierarchical structure of a training program, which consists of:

  1. One Learning Program (Top Level)
    • This is the general framework that encompasses all the courses, topics, and assessments for a specific training subject.
  2. Multiple Training Courses within the program (Second Level)
    • Each course represents a module or section of the program, built around a specific set of topics.
  3. Multiple Educational Topics within each course (Third Level)
    • These represent the knowledge content or units that the trainee must review.
  4. Final Test at the end of each course (Fourth Level)
    • This measures the trainee's understanding of the topics and determines their success or failure in the course.

Learning Program Management​

This screen provides the Training Program Management interface in the Rawam platform, allowing system administrators to manage all created training programs. It also provides a way to monitor general statistics related to user interaction with the programs.

Detailed Explanation of the Screen Elements:​

Top Statistics​

At the top of the Training Program Management screen, a set of indicators is displayed, allowing administrators to track participants' performance in the training programs. These indicators include:

  • Unattended Percentage: Represents the percentage of users registered for the program but did not begin participation. In this case, the rate is 93%.
  • Uncompleted Percentage: Represents users who started the program but did not complete all requirements. The displayed rate is 3%.
  • Failure Percentage: Represents users who completed the program but did not pass the final test. The current rate is 0%.
  • Success Percentage: Reflects the percentage of participants who completed the training program and passed the assessment. The displayed rate is 4%.

Learning Program Table​

At the bottom of the page, a table displays a list of all training programs registered in the system. Each row represents a single training program, and the table includes the following columns:

  • Program Name: e.g., "Cybersecurity Awareness Program."
  • Departments: The number of departments or units associated with the program.
  • Training Courses: The number of courses within the program.
  • Start Date: The actual date the program begins.
  • End Date: The date the program concludes.
  • Status: Indicates whether the program is active and receiving participants or not.

Learning Program Management Tools​

Next to each program in the table, there are several options that allow the administrator to take specific actions on the program, such as:

  • Deleting the training program.
  • Viewing detailed reports related to the program.
  • Creating a copy of the program with all details.
  • Editing program data.
  • Sending notifications to participants associated with the program.

Learning Program Creation Tools​

At the top of the screen, two options are available for creating training programs:

  • Create New Program: This option allows you to enter program details only, without creating courses or topics directly. After saving, the program can be completed later by going to the "Topics Management" section to add course content, and the "Question List" section to enter test questions for each course.

  • Quick Create: This option allows you to create the full training program in a step-by-step process within the same form, as follows:

    1. Step 1: Enter program details (name and description).
    2. Step 2: Choose topics related to the course.
    3. Step 3: Set the number of questions and start/end dates.

These steps are outlined in the document below.

Steps to Create a Program​

To create a new training program, follow these steps:

Step 1: Program Information​

  • Enter the program name and description (in both Arabic and English).
  • Specify how to handle completed and future courses (whether they should be shown or disabled).
  • Advanced options such as allowing users to retake the test if they fail.

Step 2: Choose Topics​

  • Available educational topics are selected and converted into one or more training courses within the program.
  • Each set of topics represents an independent course.

Step 3: Define Course Settings​

  • Assign the number of questions for each final test.
  • Set the passing rate.
  • Select the start and end dates for the training program.

Real-World Example:​

Let's assume we have a learning program titled "Cybersecurity Awareness", which could contain:

  • Course 1: Information Security
    • Topics: Email security, Encryption, Identity theft
    • Final Test
  • Course 2: Device Security
    • Topics: Mobile security, Data protection, Network security
    • Final Test

In this case, the user would progress through the stages and be evaluated at the end of each course independently.

Learning Program Ordering

The Learning Program Ordering feature allows administrators to control the display order of training programs as they appear to end users. This helps create a more organized and user-friendly experience on the learner's dashboard.

You can access the ordering window by clicking the "Learning Program Ordering" button (see indicator 1 in the image).

Available Ordering Methods​

Inside the ordering window (indicator 2), you can arrange the learning programs using two methods:

1. Drag and Drop​

You can manually reorder the programs by dragging each item up or down to the desired position. This provides full flexibility in customizing the order.

2. Order by Creation Date​

By clicking the "Order by creation date" button, the system will automatically reorder the programs based on when they were created.

Saving the Order​

After choosing or adjusting the order, click Save to apply the changes.

Important Note​

info

The ordering you set here affects only the learner's interface and does not change the order inside the admin page.

This ensures that administrators maintain their own structured workflow, while learners see an optimized and user-friendly ordering of programs.

Force Users to Retake Training Program​

The Force Users to Retake Program feature in Rawam Platform allows administrators to reset a user's progress in a specific training program. This is especially useful when program content has been updated, when users need to retry assessments, or when administrators need to enforce full re-completion of a program.

This feature provides full flexibility in controlling how users re-engage with the program, including resetting attempts, enforcing re-watching of content, or applying all actions at once.

You can access the "Force Users to Retake Program" window through two different entry points, as shown in the provided screenshots:

From the Training Program List​

Click the Edit icon (yellow pencil icon) next to the program you want to manage, as shown below:

This icon opens the program settings window.

From Inside the Program Edit Page​

After opening the program settings, click the "Force Users to Retake Program" button:

User Selection Options​

The system provides two flexible methods to specify the users who should retake the program:

1. Add a Single User Manually

You can type a specific username in the text field. This option is ideal when the admin wants to reset the program for one specific user.

2. Upload an Excel File Containing Multiple Usernames

If you need to reset the program for multiple users at once, you can upload an Excel file (.xlsx) that contains a list of usernames.

This method is highly efficient when working with large user groups.

The Excel file should contain a column with usernames only.

Available Reset Options​

The Force Retake window provides three key options that can be activated individually or combined:

1. Force User to Re-watch the Content

Enabling this option resets the user's content progress. The user will be required to watch all training content again from the beginning.

2. Delete Previous Exams History

This option completely clears the user's exam attempts for the specific program. The user will have a fresh exam attempt with no previous records.

3. Select All

This option activates all available actions at once, including:

  • Force re-watching content
  • Delete exam history

Useful when enforcing a full program restart.

Saving the Changes​

Once you choose the users and select the desired reset actions, click Save to apply the changes.

The reset operation is executed immediately on the selected users.

Important Notes​

  • The action is applied instantly once saved.
  • Ensure that usernames in the Excel file are accurate and properly formatted.
  • Deleting previous exam history is irreversible.
  • This feature is recommended when:
    • Updating program content
    • Requiring users to repeat training for compliance
    • Handling incorrect or incomplete attempts

Learning Program Reports​

The Program Reports section provides a comprehensive dashboard to monitor and analyze the performance of training programs implemented on the platform. This section allows administrators to track completion rates, trainee results, review course and survey details, and print certificates. It is designed to offer flexible and organized analysis of training outcomes and evaluate the program's effectiveness in achieving its goals.

Learning Program Info​

This tab provides a general summary of the training program, including:

  • Program name, start and end dates
  • Number of participating departments and linked courses
  • Number of users registered
  • Visual statistics showing absence rates, incomplete rates, failure rates, and success rates

Course Results​

This tab displays detailed statistics for each course within the training program, including:

  • Course name, start and end dates
  • Number of topics included in the course
  • Number of trainees, with breakdowns of successful, failed, and absent users
  • Admins can click the "View" button to open details for each course.
  • Graphs and charts are also available summarizing attendance, success, and incomplete rates.

Survey Results​

This tab shows all surveys linked to the courses or the overall training program, including:

  • Survey title
  • Type (Course or Program)
  • Survey status (Active or Inactive)
  • Whether it's mandatory
  • Creation and modification dates
  • Admins can view survey results by clicking the "View Details" button.

View Survey Results​

When opening a survey, the results for each question are displayed graphically. These include:

  • Distribution of answers for each question
  • Options to download the graphical report as a PDF or the detailed report as an Excel file

Learning Program Results (Trainee List)​

This tab displays a list of all trainees registered in the Learning program, with the option to filter results by:

  • Successful users
  • Failed users
  • Incomplete users
  • Absent users

For each trainee, their name, department, and email are shown, and the list can be exported as an Excel or PDF file.

This tab allows the admin to view a list of successful trainees and provides flexible tools to download certificates in bulk. The list contains the following information for each trainee:

  • Username
  • Full name
  • Email address
  • Department
  • Test completion date

The admin can select a group of users to extract their certificates or export their names in a formatted table. The final step is to download a PDF file containing the certificates or the requested data.

Test Reports​

This section provides detailed reports on trainees' performance in assessments. The report is divided into several tabs, allowing administrators to analyze performance results precisely. The sections are as follows:

Unattended Users List​

This tab displays a list of users who did not attend the test. For example, in the "IoT Security" test, the following information is shown:

  • Username
  • Department
  • Full name
  • Email address

You can export this list in either PDF or Excel formats.

Success List​

This section displays all trainees who passed the test successfully. The table includes the following information:

  • Username
  • Department
  • Full name
  • Email address
  • Test date
  • Score achieved

There is an option to export the data in either PDF or Excel formats.

Failure List​

In case of failed trainees, they are displayed in this tab with their personal data and results. If there are no failed trainees, a notification will appear stating that there are no entries in the system.

You can export this data in either PDF or Excel formats.

Watching Percentage​

This tab displays the percentage of test content viewed by trainees, helping to understand their engagement with the training material. It includes:

  • Username
  • Department
  • Full name
  • Email address
  • Percentage of content viewed

An option to export the data in PDF or Excel formats is available.

Groups Level​

This tab shows a breakdown of departments based on their employees' performance in the test. Key metrics include:

  • Number of users
  • Number of successful users
  • Number of failed users
  • Number of no shows
  • Success rate
  • Failure rate
  • Absence rate

You can export the data in PDF or Excel formats.

Answers Level List​

This tab provides a detailed analysis of trainees' performance at the question level, displaying:

  • Question text
  • Classification (e.g., IoT Security)
  • Difficulty level (Easy, Medium, Hard)
  • Number of answers
  • Percentage of correct answers
  • Percentage of incorrect answers

There is an option to export the data in PDF or Excel formats.